Heartline – Account and Data Deletion

Heartline – Account and Data Deletion

If you have created an account in Heartline (either anonymous or using your Google account), you may request the permanent deletion of your account and all related data.

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How to Request Deletion

Please send an email to vansuita.dev@gmail.com with the subject line:
“Account Deletion Request - Heartline”

In your message, include:

• The Google account email you used to sign in (if applicable).
• Or the User ID if you are using an anonymous account (can be retrieved from within the app).

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What Will Be Deleted

• Your Firebase Authentication account (anonymous or Google sign-in).
• All characters, stats, and game data stored in Firebase Datastore under your account.

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What Will Not Be Deleted

• Local data stored only on your device. You are responsible for deleting it manually in the app.
• Anonymous analytics and crash reports, which are stored only in aggregated form and cannot be linked back to your account.

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Processing Time

Once we receive your request, account deletion will be processed within 30 days.
You will receive confirmation by email once the process is complete.

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📧 Contact us: vansuita.dev@gmail.com